Non ti soffermare su "Firefox" in quanto è solamente un software e normalmente un software non può causare un BSOD, mi spiego meglio, il BSOD è la causa di un problema hardware o driver, sicuramente riproducendo le stesse cose con altri browser o software ti succede comunque.Ciao a tutti,
sul mio pc (win11) di lavoro (che non ha nemmeno un anno di vita) da fine febbraio si stanno verificando dei BSOD.
Ipotizzo che il responsabile sia firefox perchè su 4 bsod 3 sono avvenuti mentre ascoltavo musica su youtube e il processo firefox.exe viene indicato nel file minidump.
Di seguito l'ultimo file minidump:
Codice:DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If kernel debugger is available get stack backtrace. Arguments: Arg1: 0000000000000008, memory referenced Arg2: 0000000000000002, IRQL Arg3: 0000000000000000, value 0 = read operation, 1 = write operation Arg4: fffff800302ec4e4, address which referenced memory Debugging Details: ------------------ KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 1233 Key : Analysis.Elapsed.mSec Value: 7089 Key : Analysis.IO.Other.Mb Value: 0 Key : Analysis.IO.Read.Mb Value: 0 Key : Analysis.IO.Write.Mb Value: 0 Key : Analysis.Init.CPU.mSec Value: 124 Key : Analysis.Init.Elapsed.mSec Value: 5341 Key : Analysis.Memory.CommitPeak.Mb Value: 108 Key : Bugcheck.Code.LegacyAPI Value: 0xd1 Key : Bugcheck.Code.TargetModel Value: 0xd1 Key : Dump.Attributes.AsUlong Value: 1008 Key : Dump.Attributes.DiagDataWrittenToHeader Value: 1 Key : Dump.Attributes.ErrorCode Value: 0 Key : Dump.Attributes.KernelGeneratedTriageDump Value: 1 Key : Dump.Attributes.LastLine Value: Dump completed successfully. Key : Dump.Attributes.ProgressPercentage Value: 0 Key : Failure.Bucket Value: AV_NETIO!StreamInvokeCalloutAndNormalizeAction Key : Failure.Hash Value: {c2ca2d1f-cfdc-88d5-c7bc-7693b8f0de04} BUGCHECK_CODE: d1 BUGCHECK_P1: 8 BUGCHECK_P2: 2 BUGCHECK_P3: 0 BUGCHECK_P4: fffff800302ec4e4 FILE_IN_CAB: 030524-8609-01.dmp DUMP_FILE_ATTRIBUTES: 0x1008 Kernel Generated Triage Dump READ_ADDRESS: fffff8002b51c470: Unable to get MiVisibleState Unable to get NonPagedPoolStart Unable to get NonPagedPoolEnd Unable to get PagedPoolStart Unable to get PagedPoolEnd unable to get nt!MmSpecialPagesInUse 0000000000000008 BLACKBOXBSD: 1 (!blackboxbsd) BLACKBOXNTFS: 1 (!blackboxntfs) BLACKBOXPNP: 1 (!blackboxpnp) BLACKBOXWINLOGON: 1 CUSTOMER_CRASH_COUNT: 1 PROCESS_NAME: firefox.exe TRAP_FRAME: ffff8283dc77df40 -- (.trap 0xffff8283dc77df40) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=0000000000000000 rbx=0000000000000000 rcx=ffff8283dc77e248 rdx=ffff8d870ba89050 rsi=0000000000000000 rdi=0000000000000000 rip=fffff800302ec4e4 rsp=ffff8283dc77e0d0 rbp=ffff8283dc77e149 r8=ffff8d870ba89120 r9=00000000000004e1 r10=ffff8d870d5ba530 r11=0000000000000000 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei pl zr na po nc NETIO!StreamInvokeCalloutAndNormalizeAction+0x5c: fffff800`302ec4e4 488b4808 mov rcx,qword ptr [rax+8] ds:00000000`00000008=???????????????? Resetting default scope STACK_TEXT: ffff8283`dc77ddf8 fffff800`2ac2c5e9 : 00000000`0000000a 00000000`00000008 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx ffff8283`dc77de00 fffff800`2ac27b34 : 00000000`00000000 00000000`00000002 ffff8d87`10bf3598 ffff8d86`f6c9c1e0 : nt!KiBugCheckDispatch+0x69 ffff8283`dc77df40 fffff800`302ec4e4 : ffff8283`dc77e210 ffff8d87`0ba89120 ffff8283`dc77e210 ffff8d87`0ba89120 : nt!KiPageFault+0x474 ffff8283`dc77e0d0 fffff800`302ebd8b : ffff8d87`0ba89120 ffff8d87`0ba89050 ffff8d87`0d5ba501 00000000`00000000 : NETIO!StreamInvokeCalloutAndNormalizeAction+0x5c ffff8283`dc77e1a0 fffff800`302e992b : ffff8d86`fd000014 fffff800`432b1af4 ffff8d86`00000002 ffff8283`dc77eb38 : NETIO!StreamProcessCallout+0x2c7 ffff8283`dc77e2d0 fffff800`302e89dd : 00000001`00000014 ffff8283`dc77eb38 ffff8283`dc77eb60 ffff8283`dc77e9e0 : NETIO!ProcessCallout+0xa4b ffff8283`dc77e450 fffff800`302e76ee : 00000000`00000005 ffff8283`dc77eb60 ffff8d86`faf52aa0 00000000`00000000 : NETIO!ArbitrateAndEnforce+0x59d ffff8283`dc77e580 fffff800`302e51d5 : ffff8283`dc77ef08 ffff8283`dc77ea30 ffff8283`dc77ea30 00000000`00000000 : NETIO!KfdClassify+0x33e ffff8283`dc77e930 fffff800`302e4dd8 : ffff8283`dc77ebb0 00000000`0000002f 00000000`00000000 fffff800`2aa39913 : NETIO!StreamClassify+0x279 ffff8283`dc77ead0 fffff800`302e47b6 : ffff8283`dc77ef40 ffff8d86`fde634c0 00000000`00000000 00000000`00000014 : NETIO!StreamCommonInspect+0x2ac ffff8283`dc77eec0 fffff800`303d3d8f : ffff8d87`102087d0 00000000`00000000 ffff8283`dc77efc0 ffff8283`dc77efd8 : NETIO!WfpStreamInspectSend+0x256 ffff8283`dc77ef50 fffff800`303d3915 : 00000000`00000000 00000000`00000000 fffff800`303d38f0 ffff8d87`0d9331b8 : tcpip!TcpEnqueueTcbSend+0x45f ffff8283`dc77f070 fffff800`2aaeb8aa : 00000000`00000000 00000000`00000000 ffff8283`00000000 ffff8d86`fdbfe1f0 : tcpip!TcpTlConnectionSendCalloutRoutine+0x25 ffff8283`dc77f0b0 fffff800`2aaeb81d : fffff800`303d38f0 ffff8283`dc77f190 ffff8d87`12444920 00000000`00000000 : nt!KeExpandKernelStackAndCalloutInternal+0x7a ffff8283`dc77f120 fffff800`3044854d : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeExpandKernelStackAndCalloutEx+0x1d ffff8283`dc77f160 fffff800`43a43070 : ffff8d87`12444920 ffff8283`dc77faa0 ffff8d87`091f6240 ffff8d87`091f6240 : tcpip!TcpTlConnectionSend+0x8d ffff8283`dc77f1d0 fffff800`43a46989 : 00000000`00000000 00000000`00000000 00000000`00000002 00000000`00000001 : afd!AfdFastConnectionSend+0x550 ffff8283`dc77f3b0 fffff800`2af416ce : 00000000`00000000 00000000`00000000 ffff8283`dc77faa0 ffff8d87`0e809408 : afd!AfdFastIoDeviceControl+0xfa9 ffff8283`dc77f750 fffff800`2af41256 : 00000000`00000001 ffffef8f`5359a9a3 00000000`00000000 00000000`00000000 : nt!IopXxxControlFile+0x45e ffff8283`dc77f940 fffff800`2ac2bce5 : 00000203`e0da0048 00000203`e0da0040 00000203`e0da00a0 00000203`e0da0040 : nt!NtDeviceIoControlFile+0x56 ffff8283`dc77f9b0 00007ffc`a432f454 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25 000000ef`f1cfd3b8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffc`a432f454 SYMBOL_NAME: NETIO!StreamInvokeCalloutAndNormalizeAction+5c MODULE_NAME: NETIO IMAGE_NAME: NETIO.SYS IMAGE_VERSION: 10.0.22621.3155 STACK_COMMAND: .cxr; .ecxr ; kb BUCKET_ID_FUNC_OFFSET: 5c FAILURE_BUCKET_ID: AV_NETIO!StreamInvokeCalloutAndNormalizeAction OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {c2ca2d1f-cfdc-88d5-c7bc-7693b8f0de04} Followup: MachineOwner
Sto cercando di capire la causa dell'errore, facendo un po' di ricerca mi sembra di capire che il problema sia un accesso a un indirizzo in memoria o a un registro con valore non valido, potrebbe essere un problema anche di un driver usato da firefox o solo software?
grazie per l'aiuto!
Ad ogni modo il BSOD DRIVER_IRQL_NOT_LESS_OR_EQUAL è generalmente dato quando c'è un problema con la scheda video oppure con la ram (più il primo del secondo). Potresti provare a disinstallare completamente i driver video magari con ddu e reinstallarli e vedere come va. Inoltre un memtest non fa mai male..
Fammi sapere